***SHIPPING DELAY UPDATE***

Our carriers are currently experiencing delays. Packages are taking a little longer than normal to be delivered. We will update you when your order ships. For more information on how severe weather is impacting shipping in your area, click here: FEDEXUPSUSPS 

Please allow 2-3 business days for our team to process your order once credit card authorization and verification have been obtained. 

Fulfillment:

  • Orders placed Monday-Friday before 2:00 PM (PST) will be shipped the same day.
  • Orders placed Monday-Friday after 2:00 PM (PST) will be shipped the following day. 
  • Orders placed Friday after 2:00 PM (PST) or over the weekend will be shipped the following business day. 

All shipping charges are non-refundable. No exceptions.

 

SHIPPING RATES 

UNITED STATES

JemAdorn ships to all 50 states; Washington, DC; U.S. P.O. Boxes; U.S. territories; and APO/FPO/DPO addresses. The shipping methods offered during checkout may differ based on your shipping address and items selected. 

 

Shipping Method

Shipping Rate

Order Value

Delivery Speed

 

USPS First Class (Ground)

$5.00

5-7 Business Days

 

USPS Priority

 

$8.00 + up

 

 

2-3 Business Days*

 

 

CANADA + MEXICO  

Shipping Method

Shipping Rate

Order Value

Delivery Speed

 

USPS First Class International

$14.00

 

Any

 

7-21 business days*

 

DHL International Express

 

$25.00

 

<$249.99

 

5-7 business days*

 

DHL International Express

 

FREE

 

$250+

 

5-7 business days*

 

 

FREE

 

$50+

5-7 business days*

 

INTERNATIONAL TAXES + DUTIES 

Prices reflected on JemAdorn do not include taxes and duties. Customers are responsible for paying any taxes and duties due during package delivery.

 

TRACKING ORDERS 

When your order is ready to be shipped, you will receive a shipment confirmation e-mail with tracking information to the email address provided during checkout. Please check your spam or promotions folder as sometimes it can be misplaced. In addition, you can track your order by visiting jemadorn.com and heading to the My Account section, login, and refer to your recent orders. You can also access your tracking information at track.jemadorn.com

JemAdorn is not responsible for lost or stolen packages. Please ensure you provide a correct and safe delivery location when purchasing with JemAdorn.com. If you would like insurance on your package, you may select priority shipping, as USPS provides the customer $100 insurance for lost packages.